Interactive Voice Response (IVR) Solution

MRAM Technologies Ltd. offers a cutting-edge Interactive Voice Response (IVR) solution designed to elevate your customer service and operational efficiency.

IVR is a powerful telecommunications technology that facilitates seamless, automated interactions between your computer systems and callers. By enabling inputs through voice commands and touch-tone keypads, our system guides callers to the exact information or service they need instantly.

This technology allows your clients to resolve queries, complete transactions, and access crucial data without the delay of waiting for a live agent. By utilizing IVR, MRAM Technologies empowers businesses across various industries to provide robust self-service options and profoundly streamline communication workflows.

Key Features:

  • icon Customized Survey & Feedback
  • icon Call to Action (CTA) Button Response
  • icon Voice Record Response
  • icon Call Scheduling & Management
  • icon Integrated Voice Broadcast
  • icon Interactive Cloud-Based Reporting
  • icon Repeated Survey Functionality
  • icon Seamless Call Center Integration
  • icon Automated Call Back Option
  • icon Customized Dashboard Report